All of this happens automatically: there’s no need to turn on any special settings to secure your messages. What are the privacy implications associated with this forthcoming update?Įvery message sent on WhatsApp - be it text, call, voice note, or video - uses the same industry leading Signal protocol that protects messages from before they’re sent until they’re delivered to the intended recipient. We’re committed to providing people with a secure, transparent and privacy-protective way to communicate with businesses. This will make it easier to onboard to WhatsApp Business API, allow them to respond to WhatsApp messages faster, keep their inventory up to date and sell products through chats. Today, we’re announcing a new way for businesses to store and manage their WhatsApp chats with customers using Facebook’s secure hosting infrastructure which will roll out early next year.

And now, more than 175 million WhatsApp messages are sent every day to business accounts around the world. In 2018 we launched tools to enable people to easily communicate with businesses on WhatsApp for free.

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